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Strategy 
Design 
Development
Mental Health Recovery and Wellbeing
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Services:
- Digital Design
- Digital Strategy
- Web Development
Brief:
We have a longstanding relationship with Richmond Futures, having built and supported two websites for their previous entities. They went through a rebrand and then approached us to create a new website, pulling their older two websites into one. The goal was to create a unified brand and refresh all of their digital assets to better reflect their core mission.
Richmond Futures is a Tasmanian-based non-profit organisation providing critical services for individuals experiencing mental health challenges. They support individuals at every stage of life with mental health services and needed a website that could clearly communicate their services, improve user engagement, and make their resources easily accessible.
The challenge was to deliver a clean, modern, and fully responsive site that aligned with Richmond Futures’ values while integrating important functionalities from both of their previous entities. These included property listings, donation options, and a historical timeline of their decades of important work.
How we worked together:
We collaborated closely with the Richmond Futures team to understand their mission, their branding and the needs of their audiences. Through an extensive strategy phase we held workshops on content, structure and merging the information architectures of the two existing sites. Improving user experience and accessibility for the new website was also a target we needed to achieve.
Throughout the development of the new website, our team worked efficiently within a short timeframe. Consistent and clear communication with Richmond Futures throughout the process was key. This allowed us to stay aligned on goals and deliver a modern website that seamlessly combines their pre-existing entities and integrates content, donation forms, and property listings, all while improving the overall user journey.
The website:
The new Richmond Futures website combines a clean, user-friendly design with a layout and functionality that speaks to the needs of their community. Key features include improved navigation for users to find the right services, interactive property listings, and a user-friendly backend that gives Richmond Futures easy controls over design, content and functionality.
Built to be fully responsive and optimised for fast loading times, the website provides a smooth experience on both desktop and mobile devices. This new platform highlights Richmond Futures’ broad range of services and is designed to grow with the organisation as their needs and services evolve.
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